0. How to read this documentation

Learn which documentation section to use before and during implementation.

Use this page to choose the right documentation section before you start implementing.

Documentation sections

Every published section, and when to reach for it.

SectionUse it whenStart at
FunctionalYou need product context before making a technical decision; how refunds work, what each engine does, what statuses mean.Refunds API
SchemaYou are about to implement and need the data model: which objects exist, what they contain, how they relate.What is a document?
GraphQLYou are new to GraphQL, or need our specific conventions; authentication, request parameters, testing in other environments.REST vs GraphQL
FAQYou hit a specific question mid-build: auth, errors, rate limits, testing, performance, security, reporting, support.1. Getting started
Design systemYou or your agents will use the OnePoint web UI, and you need to configure roles and manage users.Role guide
Compensations GraphQL APIYou are integrating the compensations GraphQL API (/compensations): create and read compensation requests.Introduction

Reading order

If you are new, read in this order; each step assumes the one before it.

  1. Functional: product concepts and expected behavior, before any technical detail.
  2. Schema: the objects and relationships you will be working with.
  3. GraphQL: our conventions for querying, authenticating, and choosing an environment.
  4. FAQ: kept for the specific question you hit while building.

If you only read one thing

Going straight to implementation? Start with 1. Getting started for the endpoint and your first authenticated call, then Refund lifecycle & statuses for the call order that actually produces a refund.

Stuck? Support has the escalation path.


Did this page help you?
All rights reserved © 2025 deal-engine.com.