Request

request — one Request by id or uuid

Returns a single Request, or null if none matches.

Provide exactly one of:

ArgumentMeaning
idInternal id of the Request
uuidPublic id of the Request (returned when it is created)

You cannot look up by ticket number alone here, because the same ticket may have several Requests.

Authentication: required — see How to authenticate.

Example:

query OneRequest {
  request(uuid: "550e8400-e29b-41d4-a716-446655440000") {
    id
    uuid
    customerId
    ticketNumber
    inputPnr
    runStatus
    persistedAt
  }
}

You can ask for related data in the same query (for example document, compensation, detectedAffectations, traces) depending on what your integration needs.